Questions, answered
What does LuckySign offer?
LuckySign creates digital blessings for your stars — original e-books that read both your western zodiac and Chinese zodiac animal, one-of-a-kind custom songs written for the person you love, personalized blessing cards, and printable ritual talismans. Everything is delivered digitally, anywhere in the world.
How do I receive my e-book?
After you place your order, we email your e-book (PDF) to the address you provide — usually within a few hours. No app needed: read it on any device, print it, or keep it forever.
How does a custom song work?
Tell us who the song is for, their story, and the words you want it to carry. We compose an original song from scratch — no templates, no covers — and deliver it with a personalized cover. We reply within 3 hours to confirm your order and timeline.
What are blessing cards?
Blessing cards are personalized digital cards drawn for a birthday, anniversary or milestone — often woven with the recipient's zodiac sign and Chinese zodiac animal. They arrive by email, ready to print, gift or share.
Is this real magic?
LuckySign blessings are for entertainment and spiritual reflection. Many people find that a personalized song, a thoughtful e-book, or a ritual keepsake brings clarity, comfort and a sense of being seen. The meaning is in the intention you bring to it.
Can I order something for someone else?
Absolutely — most of our songs and blessing cards are gifts. Tell us about the person you love and we will craft it around them, their stars and your message.
Do you sell physical products?
No — everything at LuckySign is digital, which means no shipping, no waiting and no customs. Your blessings arrive by email and stay yours forever.
What is your refund policy?
Because our e-books, songs and cards are personalized and delivered digitally, they are non-refundable once sent. If anything is wrong with your order — or if you simply need help — email us at support@theluckysign.com and we will make it right.
Are my details kept private?
Your information is used only to craft your blessing and deliver it. We never sell your data. See our Privacy Policy for details.
Still have a question? Email us at support@theluckysign.com — we reply personally.